IT Help Desk Specialist
PASHA Construction

Iş haqqında

IT Help Desk Specialist Key accountabilities: • Acting as the first line of service to customers, logging tickets via phone calls, emails and tickets from a monitoring system • Resolving 1st line incidents answering and resolving customer queries to a high standard • Responsible for ensuring alerts from the service desk monitoring system are dealt with in a timely manner • Installing and Configuring network hardware like network switches and wireless access points • Upgrading and repairing computer networks • Troubleshooting network issues • Escalate trouble incidents and work requests in line with departmental SLAs and procedures • Ensuring tickets are logged correctly whilst performing proactive and preventative maintenance Required skills/experience: • Bachelor degree in Computer Engineering • Minimum 5 years of work experience in similar position • Microsoft Windows Active Directory, MS Exchange 2013 ECP, basic CISCO IPT Support • Recommended certification required: Cisco CCNA • Good customer service experience and skills • 1St line support and remote troubleshooting experience • Windows Server 2008/2012/2016 administration and configuration • Active Directory administration • Remote support of users in a virtual environment • Management of Cisco and HP network switches Deadline for applications – April 20, 2019. E-mail – [email protected] Only shortlisted candidates will be invited to further steps of the recruitment process. [hidestr] Company: PASHA Construction Title: IT Help Desk Specialist [/hidestr]

Qısa məlumat

  • Elanın tarixi : 03.04.2019
  • Bitmə tarixi : 03.05.2019
  • Yaş həddi : 18  − 60
  • Kategoriya :
  • Baxış sayı : 61
  • Vakansiyanın vaxtı bitib!

Şirkət haqqında

  • Şirkətin adı : PASHA Construction
  • Ünvan : Azerbaijan
  • Link :
  • Mənbə :