Front Desk Agent
Holiday Inn Baku

Iş haqqında

Position: Front Desk Agent Department: Front Office Job Description: The moment a guest steps in to one of our hotels, they walk in to a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience . You’ll also create the warm atmosphere that makes our guest feel at home in any location. Job Role Responsibilities: - Be a trusted contact for all guest. Help them with anything from bill issiues to local knowledge, and loop in management when necessary - Handle cash and credit transaction - Stay one step ahead of guests’ needs –record and act on their preferences , and handle their messages , request, question and concerns. - Manage online and phone reservations - Perform all check-in and check-out tasks - Provide information about our hotel, available rooms, rates and amenities Job requirements : - Work experience as Front Desk Agent or guest service position - Experience with hotel reservations software, like Opera - Understanding of how travel planning websites operate, like Booking and TripAdvisor - Customer service attitude - Excellent communication and organizational skills - Degree in hotel management is a plus - Fluency in English and Russian E - mail: [email protected] [hidestr] Company: Holiday Inn Baku Title: Front Desk Agent [/hidestr]

Qısa məlumat

  • Elanın tarixi : 16.08.2019
  • Bitmə tarixi : 15.09.2019
  • Yaş həddi : 18  − 60
  • Kategoriya :
  • Baxış sayı : 57
  • Vakansiyanın vaxtı bitib!

Şirkət haqqında

  • Şirkətin adı : Holiday Inn Baku
  • Ünvan : Azerbaijan
  • Link :
  • Mənbə :