Guest Service Agent
Staybridge Suites Hotel Baku

Iş haqqında

Department: Front Office Department Position: Guest Service Agent Web: “Staybridge Suites Hotel Baku” is looking for a Guest Service Agent. Job Brief Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Key Functions - Always greet guests in a friendly and professional manner according to Hotel standards - Engage each guest as a unique individual and listen attentively to their requests - Perform accurate check-ins and check-outs of guests daily - Answer the telephone in a timely and professional manner - Make reservations over the phone and in person - Run daily reports to check reservations for accuracy and identify any special requests - Responsible for a cash float throughout your shift and ensuring it balances correctly at the end of shift - Anticipate and address guest’s service needs - Performs any additional tasks which are assigned by management Requirements - Proven work experience as a Guest Service Agent - Service orientation and excellent organizational skills - Problem-solving and decision-making skills - Good physical condition - Good knowledge of Azerbaijani, Russian and English - High communication skills. - Flexible to work with all shifts - Knowledge of Opera system is advantage. Candidates are requested to send their Application Forms/CVs to [email protected] / [email protected] Please indicate the name of the position “Guest Service Agent” you are applying for in the subject line of the email. Otherwise the candidacy will not be considered in the review process of the applications collected. [hidestr] Company: Staybridge Suites Hotel Baku Title: Guest Service Agent [/hidestr]

Qısa məlumat

  • Elanın tarixi : 17.10.2019
  • Bitmə tarixi : 16.11.2019
  • Yaş həddi : 18  − 60
  • Kategoriya :
  • Baxış sayı : 46
  • Vakansiyanın vaxtı bitib!

Şirkət haqqında

  • Şirkətin adı : Staybridge Suites Hotel Baku
  • Ünvan : Azerbaijan
  • Link :
  • Mənbə :