Customer Relations Manager
ООО HR Company

Iş haqqında

[b]Responsibilities:[/b] Ensure outstanding customer satisfaction by maintaining strong working relationships. Guide and lead team members to deliver products/services that meet or exceed the customer requirements. Handle client issues throughout the implementation life cycle in a timely and accurate fashion. Manage and train Call Center Representatives to ensure quality and consistency of service to customers. Schedule and conduct status meetings with appropriate development resources and customers. Provide proper refund and compensation to customers on time. Assist sales team in business acquisitions, planning, retention and management. Maintain complete and accurate customer correspondence data. Develop and update client related reports. Managing client relationships to build a reputation for excellent service and generate repeat business. Identify and develop problem solving methodologies to resolve customer issues. [b]Requirements:[/b] Previous experience working as a client relationship manager or a track record of managing client relationships. Strong interpersonal skills and an ability to build rapport with customers. Previous sales experience and an organised approach to work. Hardworking with a strong work ethic. Fluency in Azerbaijani, Russian and English languages. [hidestr] Company: ООО HR Company Title: Customer Relations Manager [/hidestr]

Qısa məlumat

  • Elanın tarixi : 02.08.2018
  • Bitmə tarixi : 02.09.2018
  • Əlqədar şəxs : Aghayeva Sabina
  • Yaş həddi : 18  − 60
  • Kategoriya :
  • Baxış sayı : 57
  • Vakansiyanın vaxtı bitib!

Şirkət haqqında

  • Şirkətin adı : ООО HR Company
  • Telefon : +994 (50) 2702852
  • Link :
  • Mənbə : jobs.day.az